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Mental health resources for patients and families

Crisis contacts, plain-language guides and tips to help you prepare for care. Information here is educational and does not replace advice from a clinician.

Mental health resources and crisis support from Xander Mental Health ClinicTemporary image slot

Need help right now?

If you or someone you know is in crisis, do not wait for an appointment. These services are free and available around the clock.

988 Suicide and Crisis Lifeline

Call or text 988, or chat at 988lifeline.org. Free, confidential, 24/7.

Emergency

If someone is in immediate danger, call 911 or go to the nearest emergency room.

Crisis Text Line

Text HOME to 741741 to reach a trained crisis counselor.

Veterans Crisis Line

Call 988 then press 1, or text 838255.

Knowing when to ask

Signs it may be time to reach out

Asking for help early often leads to better outcomes. These are common reasons people call us.

  • Sadness, worry or irritability that will not go away
  • Sleep, appetite or energy changes that last weeks
  • Pulling away from family, friends or activities
  • Trouble focusing at work, school or home
  • Panic attacks, flashbacks or intrusive thoughts
  • Using alcohol or other substances to cope
Request an appointment

Preparing for your visit

What to expect at your first appointment

1

Before you arrive

Complete your intake request. Gather your ID, insurance card (if any), medication list and past records.

2

During the visit

Your provider asks about your symptoms, history and goals, and answers your questions.

3

After the visit

You leave with a clear plan and follow-up schedule, so you know what happens next.

Resources FAQ

How do I know when to see a mental health professional?

Consider reaching out when symptoms last more than a couple of weeks, interfere with work, school, sleep or relationships, or when you feel unsafe. You do not need to wait for a crisis.

What should I bring to my first visit?

Bring a photo ID, your insurance card if you have one, a list of current medications and any records from other providers. Write down your main concerns and questions so you can discuss them.

Is what I share kept private?

Healthcare providers are required to protect your health information under federal and state law. Ask our team about our privacy practices at your first visit.

Can I bring a family member?

Yes. Many patients feel more comfortable with a trusted family member or friend present, and family support often helps treatment.

Does the clinic treat children?

Our medical professionals offer pediatric care. Call 945-297-6410 to ask about the best option for your child.

Questions about getting care?

Our team is happy to help you find the right next step.

If you are in crisis or think you may harm yourself or someone else, call or text 988 or call 911 now. This website is not for emergencies.
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